Frequently Asked Questions
Who are you?
Hi, and thanks for visiting! We're Vagabond Paper, a cardstock and crafting company based in Bend, Oregon, USA. We offer a variety of cardstock papers, stickers, tags, and crafting supplies. Our mission is to make you happy, and we're excited you're here!
Where do you ship from?
Your purchase will be carefully packaged and shipped from Bend, Oregon, USA! Learn more about where we're located.
How much is shipping?
Shipping to United States addresses (including all territories):
- FREE for orders of at least $35.
- Otherwise, $5 flat rate shipping for smaller orders.
Tracking and guaranteed delivery are always included.
For more information about shipping charges, see our Shipping Information page.
How can I track my order?
Every order includes guaranteed delivery and free tracking. Shortly after you place your order, you'll receive an email that includes a tracking number and a link to track your package.
How long will it take to receive my order?
We hate waiting as much as you do! We work hard to get orders sent extremely quickly, and pride ourselves in offering fast delivery. Our free shipping is typically via USPS First Class mail. Most orders (within the U.S.) are received within 3 or 4 business days, and sometimes even sooner.
What is your return policy?
We offer an absolute satisfaction guarantee and 100-day return policy. Not happy? Send your purchase back in the same condition (and in its original packaging) for a full refund. We want you to be happy with your purchase and come back again and again!
What does "65 lb." cardstock mean?
65 pounds represents the weight of the cover stock. Paper weights can be confusing to understand. In general, when comparing cover stock (cardstock) weights, higher weights will indicate cardstock that is more sturdy, heavier, and harder to fold. Our 65 lb. cover cardstock is about the weight and thickness of a typical index card or lighweight business card.
We find that 65 lb. cardstock is versatile, and typically the most appropriate cardstock for crafting and project use. It is thin and light enough to be folded with relative ease, and can also be run through most home printers. However, it is sturdy enough to hold up to nearly any craft project, and can be used for scrapbooking, cardmarking, and for most other typical needs.
What if I have other questions?
We would love to hear from you. Contact us.
